qMany of you are familiarwith metrics, I am sure. Metrics are measurements that are used to evaluateresults to determine if goals are being met. Two areas addressed in yourtext (that are measurable and may be contributors to the metrics process)include;Critical Success Factors (important steps companies perform toachieve goals and objectives in support of their strategy), andKey PerformanceIndicators (quantifiablemeasurements a company uses to evaluate whether (or not) critical successfactors are being met….As a response to this topic,identify (from your business, organization, etc.) a critical successfactor that is important to your firm–briefly describe it, but makeit detailed enough for me to understand. And, address two or three (minimum oftwo) KPI’s that may be used to measure it. Be as thorough as possible, and citeany references you may use for this exercise.You may even be able tofind examples that firms use, publish or detail, via the Internet (checkbusiness’ Web pages, for instance). Just ensure you give credit wherecredit is due….QOne of the mostrecognized areas that management information systems (MIS) have been prevalentin supporting is, you guessed it; decision support! There are a myriad numberof decision support systems out there; designed in one manner or another, tosupport the business’ decision or management processes. These include;operational support systems (OSS), managerial support systems (MSS), andstrategic support systems (SSS)–you usually do not see them abbreviated assuch, but I abbreviate them for the sake of…well…. brevity! 🙂As a response to this conferencetopic, in 2-3 short paragraphs (and after reading therespective areas covering these types of systems, in your text), brieflydescribe an information system you use, or may have used (or may even just befamiliar with)–if you have to do this in research mode (meaning, if you haveto research an IS because perhaps you do not use one–very rare) ensure youcite your source(s). After describing it, determine if it is one of the threetypes of systems we have referenced in this conference topic. Describe why youbelieve it is of that particular type of system. Yes, a single IS you may befamiliar with can actually fall in to more than one type, but that’s okay–Ionly need one.QThere is no doubt thatthe Internet (you seldom hear the term “World Wide Web”anymore–thankfully!) has changed the way in which we think of doing business.I am sure most of you have purchased a product on-line, or at least usedservices provided on-line to aid you in making reservations, find information,or even look for better deals! Electronic business, or e-business it is moreoften called, has become an important part of “most” firms’ businessmodel. Your text, starting on page 101, covers the four (4) most commonbusiness models:-Business-to-Business(B2B-Business-to-Consumer(B2C)Consumer-to-Business(C2B)Consumer-to-Consumer(C2C)* It is very importantthat you read this section and familiarize yourself with the concept of each;you will see it again, I can assure you 🙂With the maturation ofthe Internet, we have now come into a technologically-enhanced phase of theInternet, often referred to as “Web 2.0”; as your text alludes to;“a more mature, distinctive communications platform characterized by newqualities…..” More, user-friendly, intuitive capabilities thatallows the user or customer a much better experience by the use ofhuman-centric capabilities. As such, there are some distinctivecharacteristics of Web 2.0, that are referenced in your text: Contentsharing via open sourcing; User-contributed content; Internal collaboration,and External collaboration.
As a response to thisConference Topic: Select, anddefine (in your own words), one (1) of these characteristics. Then, in 2-3paragraphs, give an example of a Web site, service, capability, or system youhave used (or are familiar with, or have done research on) that depicts thecharacteristic you have addressed. Explain “why” you believe it to besupportive of the selected characteristic; give examples, etc., to support yourstatements.