How does this talk change your perspective on treatment of psychotic behaviors and schizophrenia?

In the Ted Talk presented in your learning resources, Eleanor Longden spoke about her struggle with mental illness. She says about 11 minutes into the talk, “that the most important question in psychiatry shouldn’t be what’s wrong with you, but what’s happened to you.” She is also part of an organization called the Intervoice that helps people who hear voices. How does this talk change your perspective on treatment of psychotic behaviors and schizophrenia?