Discussion Questions 1. Why is it important for Arnold Palmer Hospital to get a patient’s assessment

Discussion Questions 1. Why is it important for Arnold Palmer Hospital to get a patient’s assessment

Discussion Questions1. Why is it important for Arnold Palmer Hospital to get a patient’s assessment of health care quality? Does the patient have the expertise to judge the health care she receives?2. How would you build a culture of quality in an organization, such as Arnold Palmer Hospital?3. What techniques does Arnold Palmer Hospital practice in its drive for quality and continuous improvement?4. Develop a fish-bone diagram illustrating the quality variables for a patient who just gave birth at Arnold Palmer Hospital (or any other hospital).