Discuss how repeatability and reproducibility apply to a service process.

Read this article that explains the importance of repeatability and reproducibility of a measurement system using a machine shop example. Discuss how repeatability and reproducibility apply to a service process. Give an example to clarify the data collection process as well as verification of the measurement system’s validity.
Link: http://web.archive.org/web/20130820004045/http://sqaservices.com/Page.aspx/gauge_r_r