29) Information technology (IT) consists of all the hardware that a firm needs to use in order to…

29) Information technology (IT) consists of all the hardware that a firm needs to use in order to…

29)Information technology (IT) consists of all the hardware that a firm needs touse in order to achieve its business objectives, whereas information systemsconsist of all the software and business processes needed.
30)Computers are only part of an information system.
31)Information systems literacy describes the behavioural approach to informationsystems, whereas computer literacy describes the technical approach.
32)The dimensions of information systems are management, organizations, andinformation technology.
33)Knowledge workers assist with paperwork at all levels of the firm.
34)In order to understand how a specific business firm uses information systems,you need to know something about the hierarchy and culture of the company.
35)Business processes are logically related tasks for accomplishing tasks thathave been formally encoded by an organization.
36)There are four major business functions: sales and marketing; manufacturing andproduction; finance and accounting; and information technology.
37)A network requires at least two computers and a shared resource, such as aprinter.
38)A substantial part of management responsibility is creative work driven by newknowledge and information.
39)Intranets allow firms to work easily with third-party suppliers and vendors.
40)An IT infrastructure provides the platform on which the firm can build itsinformation systems.
41)UPS’s use of Web-based tools that allow customers to embed UPS functions suchas tracking and cost calculations into their own Web sites was an informationsystems solution used to achieve customer intimacy.
42)Government and private-sector standards are examples of complementary socialassets required to optimize returns from IT investments.