1. Which of the major stages in the issues management process do you think is the most important?

1. Which of the major stages in the issues management process do you think is the most important?

1. Which of the major stages in the issues management process do you think is the most important? Why?
2. Following the approach indicated in Figure 6-1, identify a new issue category not listed in Figure 6-
1. Identify several examples of “crises” that have occurred in recent years under each issue category.
3. Identify one example, other than those listed in Figure 6-4, of each of the leading force categories: events, authorities/advocates, literature, organizations, and political jurisdictions.
4. Identify a crisis that has occurred in your life or in the life of someone you know, and briefly explain it in terms of the four crisis stages: prodromal, acute, chronic, and resolution.
5. Do research on the impacts on business organizations of the attacks on the World Trade Center in New York and the scandals of the early to mid-2000s. What have been successful and unsuccessful examples of crisis management that have come out of this research? Is terrorism a likely crisis for which business may prepare? How does preparation for terrorism (which comes from without) compare with preparation for ethical scandals (which come from within)?