1. In studies in which formal planning did not lead to higher performance, ____________. a. the…

1. In studies in which formal planning did not lead to higher performance, ____________. a. the…

1. In studies in which formal planning did not lead tohigher performance, ____________.a. the external environment often was the culpritb. management’s execution of the plans was most often thereason for failurec. employees’ implementation of the plans was the primaryreason for failured. lack of communication was most often the reason forfailure
2. Governmental regulations, powerful labor unions, and othercritical environmental forces constrain managers’ options and __________ theimpact of planning on an organization’s performance.a. reduceb. increasec. neutralized. don’t affect
How Do Managers Plan?
3. Planning is often called the primary management functionbecause it ____________.a. offers some basis for future decision makingb. creates the vision for the organizational members towork towardc. establishes the basis for all the other functionsd. sets the tone for the organizational culture
4. Planning involves two important elements: ___________.a. goals and decisionsb. goals and plansc. plans and decisionsd. goals and actions
5. Goals are objectives, __________.a. and we use the two terms interchangeablyb. but goals are long term, and objectives are short termc. but goals are used by top management, and objectivesare used by first-level managementd. but goals are used in reference to profits, andobjectives are used in reference to production output
6. Plans are documents that outline how goals are goingto be met and ___________.a. define which department has what responsibilitiesneeded to accomplish the goalsb. tell what materials and processes are necessary tofulfill the goalsc. identify how much capital is required to complete thegoalsd. describe resource allocations, schedules, and othernecessary actions to accomplish the goals
7. __________ can evaluate whether an organization issuccessful.a. A goal is the only measure thatb. No single measurec. Plans are also a measure thatd. Stakeholders are the only groups that
8. When managersemphasize one goal, they ___________.a. assure that the one goal will be accomplished evenabove the established levelb. ignore other goals that must also be reached iflong-term success is to achievedc. make the goal easier to be accomplished by all organizationalmembersd. deny the organizational members the opportunity togrow and develop
9. Using a single objective can result in unethicalpractices because managers ____________.a. want to satisfy the stockholders of the organizationb. will manipulate the outcomes reported to assure thatthe one objective is achievedc. will ignore other important parts of their jobs inorder to look good on that one measured. will use overtime to accomplish that single objectivewithout reporting it
10. Official statements of what an organization says andwhat it wants its various stakeholders to believe are referred to as___________.a. real goalsb. stated goalsc. committed goalsd. comprehensive goals