1. If a manager clearly and articulately verbalizes instructions to a subordinate, communication can

1. If a manager clearly and articulately verbalizes instructions to a subordinate, communication can

1. If a manager clearly and articulatelyverbalizes instructions to a subordinate, communication can be said to havetaken place.
2. In the study of management, communicationgenerally refers to interpersonal communication.
3. When work groups tease a member who’sworking too hard or producing too much, they’re informally motivating themember.
4. As employees set specific goals, worktoward those goals, and receive feedback on progress toward goals,communication is required.
5. The communication that takes place withingroups is a fundamental mechanism by which members share frustrations andfeelings of satisfaction.
6. The most important function of communicationis the release for emotional expression of feelings and for fulfillment ofneeds.
INTERPERSONAL COMMUNICATION
7. The channel chosen to communicate themessage cannot be affected by noise.
8. The communication method that conveyspersonal warmth the best is face-to-face communication.
9. Formal presentations are the bestcommunication method to use for scanability.
10. Nonverbal communication is communicationtransmitted without words.
11. The best-known types of nonverbalcommunication are demographics and proxemics.12. Verbal intonation refers to the emphasissomeone gives to words or phrases that convey meaning.
ORGANIZATIONAL COMMUNICATION
13. Formal communication refers tocommunication that follows the official chain of command or is part of thecommunication required to do one’s job.
14. Informal communication takes place whenemployees talk with each other in the lunchroom, as they pass in hallways, oras they’re working out at the company exercise facility.
15. Any communication that flows from a managerto employees is downward communication.