1. Identify and describe a situation where you communicated with an individual and your message was not perceived as intended.
2. Identify if there were any interpersonal variables or environmental influences that may have contributed to the miscommunication.
3. Identify and describe if there were any verbal or nonverbal forms of communication that influenced the situation.
4. Examine and discuss how Therapeutic Communication techniques could have had a positive impact on the interaction (identify the technique and provide specific examples).