QSO455 Southern New Hampshire Bank Lean six sigma Implementation Paper

Choose a service (e.g., the DMV, a fast-food eatery, a bank) and write a short paper (one page) describing how you would implement lean and/or Six Sigma methodology into that service to improve the value to the customer.

Service identified

Lean or Six Sigma methodology is identified

Lean or Six Sigma implementation method is explained 

Perceived value to customer is explained