BUS445 Purdue University Total Quality Management & Change Agents Paper

Organizations are often motivated by change agents. Several pioneers in quality helped change the world, and still influence organizations today.

Please answer the following:

  1. What role did Juran play as a pioneer in quality? How are organizations today still influenced by Juran’s work?
  2. What role did Pareto play as a pioneer in quality? How are organizations today still influenced by Pareto’s work?
  3. What role did Crosby play as a pioneer in quality? How are organizations today still influenced by Crosby’s work?

Make sure you are supporting your answers fully and that your source research is identified with citations and references.